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Compré una cantidad importante de dinero en ropa el 28 de diciembre. Pasados los 15 días acordados, no llega. Contacto con ellos y me dicen que está retenida en la aduana.
Solicitó la devolución de mi dinero y no vuelvo a tener noticias.
¿Qué puedo hacer?
Nunca antes había hecho compras en línea fuera de mi país de origen pero decidí hacerlo ya que me aparecía publicidad constante en Instagram acerca de esta tienda y tienen muchas cosas muy llamativas y baratas así que compre un vestido para hacer la prueba ya que uno tiene inseguridades como recibir algo mal hecho, feo , o que te roben, pero llego y me gusto mucho la calidad y el diseño , hice otra compra y ya no me fue tan bien porque un producto era muy pequeño pero supieron arreglarlo y me hicieron el reembolso, sin necesidad de regresar el producto me dieron puntos extras por el inconveniente y me dieron un descuento extra así que ya es mi sitio favorito y lo he recomendado a mis amistades y de hecho mi mamá me pidió que le comprar cosas ahí, lo super recomiendo !
Venden carísimo y su calidad es decepcionante, como ir a comprar a un tianguis o a un mercado. Los vestidos hechos con telas de lo más corriente, mal cortados y no se parecen en nada a lo que anuncian en las fotos.

No tiren su dinero a la basura.
Tengo una semana k lo tomo y me siento fabulous
I buy a lot online, and also in China. I have some favourite stores, and Gearbest is one of them. The reason I like them is that the have a lot of nice products on offer. Because I buy a lot, sometimes something goes wrong and I need the help of their helpdesk. Sometimes they can help me with technical advice, and sometimes that's not possible and I get a fair treatment, being a refund or a discount at a next purchase. Thas is important to me, because that gives confidence that they are here for the long run.
That is why I rate Gearbest with a 5 star rating. Not always the cheapest, but competitive.
If I have to give a point for improvement, that would be the carriers they sometimes select to send the stuff to Europe. If they select a bad carrier, the items takes months to arrive (or do not arrive at all, but then I get my money back). and selecting a track and trace option is not always the best choice if the products is cheap.
The product (POCOPHONE F1) came in a satisfactory condition and was and was great to use whilst it worked. However, it developed a fault and crashed on me. I got into contact with gearbest and sent it for repair. They couldn't fix it but eventually, I got a satisfactory partial refund.

Muhammad Kapadia
Order No.: 19011700916908544199 17/01/2019 22:54:15
It is the perfect bag for my needs. The size is efficient for anyone who carries one textbook, and mostly relies on a tablet and/or laptop. I take notes on my iPad, and view most of my textbooks.
This backpack is the perfect size for a woman. Not too big and not too small.
Love having the charger port.
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Bilikay PS - 16 -LT Voice Activating WiFi Smart Bulb Socket - White.

Product really well done and easy to install, it is immediately recognized by alexa.

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